Philip has investigated this complaint.Philips confirmed that the patient received 5.5 gy during a complex emergency procedure.The procedure was completed successfully.No patient harm has been reported.Philips inspected and tested the system onsite.The system is working as designed and the dose produced is within specification.No malfunction was found.Based on the information collected and investigation performed, the high dose was caused by the high number of images taken during the procedure and the dose settings chosen by the customer.The customer has been educated on dose reduction techniques.The instructions for use provide radiation guidelines to reduce dose (4522 203 17232 chapter 2.9).Philips concludes that the high dose received by the patient is not a result of any issue with the system.
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