It was reported that when the dressing was put on the patient skin, it was confirmed there were tiny black spots between the film and the pad.Please confirm the attached photo of the sample.Another opsite post op was used for treatment.No patient harm.No delay was reported.The sample will not be returned because of the contamination.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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We have now concluded our investigation for the complaint received.A review of the associated batch manufacturing records did not identify any issue at the point of manufacture which may have caused or contributed to the issue highlighted by the complainant.In addition it can be confirmed that all finished product specification testing was satisfied at the point of release.A complaint history review was carried out using the lot and part numbers provided, there have been no further complaints reported with these failure modes in the past three years.The product was used in treatment.As no product could be returned, a thorough evaluation of the product could not be carried out.It was report there were tiny black spots between the film and the pad, the photo provided by customer shows confirm the relationship between the event and the device.A full review of manufacturing process was carried out.The manufacturing of the dressings is carried out by laminating the pad and film.The pad and film material are supplied by third party supplier, the potential cause of this failure mode could have been due to the supplied material.However due to no sample being provided no further escalation.We will continue to monitor for any adverse trends relating to this product range.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
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