Trouble-shooting with technical support (ts) was performed and operation of the foot pedal was tested remotely with the system test process.Ts verified that bluetooth communication and connectivity between footpedal and console was working properly.A field service engineer (fse) was dispatched to customer site.The fse reconnected the footpedal and confirmed that it passed full function and calibration tests.Battery was charged at 100 percent.A review of records related to the whitestar signature pro adv linear pedal including labeling, complaint trending, and risk documentation will be performed.Upon completion of this review, if any further relevant information is obtained, a supplemental medwatch will be filed.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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