Customer claims the walker broke causing her to fall.They purchased about 8 months ago.She was coming out of the drug store and went to put the rollator down off of the curb.It collapsed as she did it causing her to fall.She went to the emergency room where they diagnosed her as having a fractured left wrist and a fractured left leg.The next day they went to their regular doctor who sent her to an orthopedic doctor.The orthopedic doctor didn't see any fractures, but said that she had internal bruising and bleeding on her left side.She then had more x-rays which showed that she had a broken bone in her left lower leg.She said that the rollator collapsed as she went to step down off of the curb, nothing broke.Page 1 of the warning/instructions for use state on the front page, top right bullet under "instructions for use and warnings" states the following: always make sure the rollator is fully opened and the folding bar is locked in the down position before use.
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