Related manufacturer¿s report 2916596-2020-05087, 916596-2020-05088.It was reported that the centrimag console overheated and required an urgent change out to a back up.The nurse reported the pump alarming low flow and it just stopped, there was a burning smell in the room.Nothing was kinked and flow was not being limited to the pump during this time.The site was able to switch it over to the back up controller and pump but then they also reported the flow probe not reading so they were required to switch that out afterwards.
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Manufacturer's investigation conclusion: the reported events of the centrimag system overheating / producing a burning smell, and an f3: flow below minimum alarm were not confirmed.A log file was extracted from the returned centrimag console and was reviewed.Events with a timestamp of the event date, (b)(6) 2020, were not observed throughout the data, as the earliest recorded time stamp was (b)(6) 2020 at 22:22.The console was not observed to be in patient use throughout the log file.Atypical alarms, including f3 alarms and alarms related to overheated conditions, were not observed throughout the log file.No notable events were observed.The returned centrimag console (serial number (b)(6)) was tested under work order #(b)(4 on 04nov2020 alongside the returned centrimag motor (serial number (b)(6), evaluated under (b)(4) and a known working test flow probe.Atypical events were unable to be reproduced throughout all testing.A full functional checkout was performed, and the serviced unit was returned to the customer site after passing all tests per procedure.The root causes of the reported events were unable to be conclusively determined through this analysis.No further information was provided.The manufacturer is closing the file on this event.
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