Photos were provided for evaluation.Photos provided shows one applicator from the foam side and from the lateral wings side.Visual examination of the photo provided could not verify the reported issue as no investigation analysis can be done "insufficient solution".Unfortunately, as a result, a potential root cause could not be defined and no further actions are required at this time.Production record review was reviewed for the lot number 8304971 and no non-conformances were noted during the manufacturing of the lot.Records indicate that the product passed all the in-process inspection.No previous complaints from the same product code and lot related to the failure mode have been received from oct 2018 to oct 2020.No adverse trend observed, defect is within control limits.This failure mode will continue to be tracked and trended.
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