H10: as the lot number for the devices were provided, a lot history review was performed.Three samples were returned to the manufacturer for evaluation.However, for two samples product brochures alone were received in the box and for the remaining sample the complete product was not returned.Therefore, the investigation is inconclusive for the reported component missing.Based upon the available information, the definitive root cause for this event is unknown.The devices are labeled for single use.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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