The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction clot observed in the return line.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot j215 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot j215 shows no trends.Trends were reviewed for complaint categories, clot observed, alarm #16: collect pressure, alarm #17: return pressure and alarm #18: system pressure.No trends were detected for these complaint categories.The customer returned photographs and the smart card data for evaluation.A review of the data recorded on the returned smart card verified the occurrence of multiple alarm #16: collect pressure and alarm #17: return pressure alarms for pressure below the lower limit.There was also multiple alarm #18: system pressure alarms for pressure above the upper limit.The reported alarms are consistent with obstructions to flow in the kit such as clots.A review of the provided photographs verify clotting in the return bag as reported by the customer.The reported clotting in the return line could not be verified based on the photographs provided.Section 2-8 of the cellex operators manual (1470068 rev.C) on anticoagulant states "caution: individual patients may require a heparin dosage that varies from the recommended dose to prevent post-treatment bleeding or clotting during a treatment.The physician should review the patient's medical condition, medications and platelet count at the time of treatment and use clinical judgement to establish the optimal heparin dosage for each patient." the root cause for the clotting observed could not be determined based on the available information.No further action is required at this time.This investigation is now complete.Comp (b)(4).Pt (b)(6) 2020.
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