One photo was received by our quality team for evaluation.Upon visual inspection, a brownish fibrous particle was found inside the package; therefore, the incident could be verified.A review of the internal manufacturing device records and raw material history files for the reported lot numbers was performed and no recorded quality problems or rejections to this incident were found.Based on the investigation, the most probable root cause may be of cardboard origin caused by the process based on that the material is received from suppliers in cardboard boxes.However, without a physical sample a full investigation could not be performed.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.H3 other text : see narrative below.
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