This incident was reported by a facility in (b)(6) on (b)(6) 2020.Incident: the reporter states that while flouring with footswitch, both monitors are glitching and the infirmed is continuously taking images even after releasing footswitch, but the images are all blank.The reporter also states that since the images are blank, it is not actually taking images, and when they try to view an image, it stays for about 10 seconds and then is replaced with a blank image continuously.He stated that he has rebooted the generator at this point to no avail.When he attempted to exit the application, the system would not respond, and had to make multiple attempts to exit.Reporter also stated later that he was getting a camera communication failure on the infirmed.Reporter states that the incident occurred during a procedure and that there was a patient attached to the device during the incident, but there was no injuries to patient or staff.
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