This case is reportable as a mdr due to the reportable malfunction centrifuge bowl leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot j328 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot j328 shows no trends.Trends were reviewed for complaint categories, alarm #7: blood leak? (centrifuge chamber) and centrifuge bowl leak/break.No trends were detected for these complaint categories.The customer returned photographs for investigation.A review of the photographs verify the centrifuge bowl broke as it is seen in multiple pieces at the bottom of the centrifuge chamber.The outer centrifuge bowl base appears to be intact and still secured in the bowl holder.The outer centrifuge bowl is in one large piece, indicating the outer centrifuge bowl most likely separated from the bowl base.A material trace of the bowl assembly and its components used to build lot j328 found no related non-conformances.A device history record review did not result in any related non-conformances.This lot passed all lot release testing.The cause of the alarm #7: blood leak? (centrifuge chamber) alarm is due to the centrifuge bowl break.The root cause for the centrifuge bowl break could not be determined based on the available information.No further action is required at this time.This investigation is now complete.This investigation is complete.(b)(4) s.D.A.05-nov-2020.
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