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Model Number V60 |
Device Problem
Computer Operating System Problem (2898)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Date of event: (b)(6) 2020.Date of report: 05nov2020.
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Event Description
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It was reported the system will not boot up.The unit was in clinical use and there was no patient or user harm reported.
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Manufacturer Narrative
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G4:18feb2021 b4:19feb2021.H11: g5:k102985.H10: philips has not been authorized to repair the unit, the customer has not authorized repair for this device at this time, the quote was not accepted by the customer.Based on information provided and/or service performed, the customers alleged malfunction was not confirmed.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Manufacturer Narrative
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G4:02apr2021 b4:(b)(6)2021 the device was in testing when the issue was discovered.There was no patient involvement.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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Search Alerts/Recalls
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