Model Number ASKU |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/19/2020 |
Event Type
malfunction
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Manufacturer Narrative
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This event occurred in (b)(6).The customer's calibration and qc data were requested but not provided.The patient's sample was requested for an investigation, but the patient's sample was not available.The investigation did not identify a product problem.The cause of the event could not be determined.
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Event Description
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The initial reporter received questionable elecsys total psa and elecsys free psa immunoassay results for one patient tested on a cobas e411 disk serial number (b)(4).The patient¿s total psa and free psa results were not reported outside the laboratory.The patient¿s total psa result was 0.006 ng/ml, and the patient¿s free psa result was 0.087 ng/ml.The total psa and free psa reagent lot numbers and expiration dates were requested but not provided.This medwatch is for free psa.Refer to the medwatch with a1 patient identifier pt-48116 for the total psa assay.
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Manufacturer Narrative
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Updated fields to medwatch: d2 and g1.
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Search Alerts/Recalls
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