Complaint (b)(4).Received 1cs 454297/a19043cf for evaluation.No samples of 454297/a190249p were received for evaluation.We have no further complaints on the material/batches.We forwarded the complaint and samples to our affiliated headquarters in (b)(4) from which we receive this product.According to their investigation and comments, an inspection of retain samples of batch a190249p was performed.No deviations related to the reported error could be detected.Customer samples of batch a19043cf were inspected.No irregularity which would lead to the complaint issue of clotted samples could be detected.The complaint could not be duplicated on the retain or customer samples which were evaluated.However, we acknowledge the possibility for occurrence.Therefore, additional visual inspection with a defined sampling interval regarding amount of powder in the tube was implemented at the concerned assembly lines.Complaints will continue to be monitored.
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