Model Number ZM-530PA |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/19/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The customer reported that their transmitter overheated and melted the battery compartment.The customer also confirmed that no injury or harm occured.They will be sending this unit in for an exchange.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 if additional information becomes available.
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Event Description
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The customer reported that their transmitter overheated and melted the battery compartment.
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Event Description
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The customer reported that their transmitter overheated and melted the battery compartment.
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Manufacturer Narrative
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Details of complaint: the customer reported that their transmitter overheated and melted the battery compartment.The customer also confirmed that no injury or harm had occurred.They will be sending this unit in for an exchange.Service requested / performed: evaluation: the evaluation revealed that a plastic piece where the contact spring is located was deformed from overheating and the unit would not power on.The unit was scrapped.Investigation summary: the overheating of the battery compartment could be caused due to a number of reasons, such as: the battery is inserted in a wrong polarity causing overcurrent.Battery is inserted forcibly, causing fire due to short-circuit of +/- terminals.Short-circuit between the +/- battery terminals.User does not handle nimh secondary battery and a battery charger properly, causing a short-circuit of the +/- terminals.Investigation determined that the reported issue could have been caused due to incorrect usage and maintenance of the nk device.
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Search Alerts/Recalls
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