If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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On (b)(6) 2020, the bwi product analysis lab received the complaint device for evaluation.The product analysis has begun but is not completed at this time.When the investigational analysis has been completed, a supplemental 3500a report will be submitted.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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During the procedure, the thermocool® smart touch¿ electrophysiology catheter¿s deflection mechanism got stuck and was difficult to be removed from the patient¿s body.No additional intervention was required to remove it.No physical damage such as wires exposed was observed.A second catheter was used to complete the operation.There was no adverse event to the patient.Device evaluation details: the device evaluation has been completed.The device was visually inspected and kinks observed at the tip and on the shaft.A deflection test was performed and it was found within specifications, the catheter curve appears disturbed due to the kinks.A manufacturing record evaluation was performed, and no internal action related to the reported complaint condition were identified.The customer complaint cannot be confirmed.The catheter can deflected and relax without problems, and no deflection issues was observed; no problems found/detected.The root cause of kinks could be related with the difficult to remove the catheter during procedure.This has been determined to be a mechanical problem traced to the user.Unit was inspected prior leaving the facility as there are functional tests and inspections at control points based on the process, therefore, no capa activity is required now.Similar complaints are monitored monthly.The customer also provided a video showing the catheter¿s tip was bent, however, the video does not provide sufficient information related to the reported event and therefore no result could be obtained from it.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.# (b)(4).
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