The user facility elected to have their third-party service provider inspect the amsco 3052 washer.The third-party service provider inspected the washer and found it to be operating properly; no repairs were required.The third-party could not duplicate the reported door jam.A steris account manager arrived onsite and was informed by user facility personnel that the door opened approximately 3 inches and then stopped.The employee placed their fingers under the door to attempt to open it when the door closed on the employee's fingers resulting in the reported event.The amsco 3052 washer operator manual states (1-1), "warning - personal injury hazard: risk of pinch point between door and threshold when door opens, keep fingers away from threshold." the account manager performed in-service training on the proper use and operation of the amsco 3052 washer, specifically keeping fingers away from the door threshold.No additional issues have been reported.
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