Model Number N/A |
Device Problem
Device Contaminated During Manufacture or Shipping (2969)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/10/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Foreign (b)(6).Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001825034 - 2020 - 04177.
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Event Description
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It was reported by the distributorship that the products were found by inspection team member with debris in the sterile package.Attempts have been made and additional information on the reported event is unavailable at this time.
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Event Description
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No further event information available at the time of this report.
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Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.This was identified at a zb distribution centre, therefore there was no patient, user, or stakeholder harm.Visual inspection of the returned product found the following: lot 6839355 was checked for debris and no debris was found.The package was then opened and the debris still could not be found.Review of the provided photo for lot 6839355 identified a hair like debris inside the sterile packaging.It is likely the debris shifted within the packaging during the return transit to the manufacturer for evaluation.Debris has been confirmed by review of provided photo.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.The condition of the device when it left zimmer biomet is non-conforming to specification.The root cause of the reported event is the operator not following the work instructions provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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