The user of the device reported unusual resistance when actuating the device during the sampling procedure.Steris endoscopy has requested further details regarding the reported event, however, the distributor has not yet been able to provide further information.Statements from the instructions for use include: "do not force the brush through the endoscope's channel.Reduce angulation of the scope if resistance is met.Prior to procedure, actuate the handle several times to be sure the brush functions properly.If the unit does not function properly, or there is evidence of damage (e.G., bent brush, bent brush stem, kinked catheter), do not use this product and contact your local product specialist.When using a guidewire, irrigate the guidewire lumen of the catheter with sterile water/saline." the device subject of this complaint has not been returned to steris endoscopy for evaluation.The device history record was reviewed, and confirmed the device lot was manufactured to specification.There have been no other complaints associated with this lot.Steris endoscopy has requested the distributor offer in-service training on the infinity sampling device to the user facility.No further issues have been reported.A follow up report will be filed if further information becomes available.
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