MEDTRONIC NAVIGATION, INC STEALTHSTATION S7 NAVIGATION; NEUROLOGICAL STEREOTAXIC INSTRUMENT
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Model Number 9733856 |
Device Problems
Display or Visual Feedback Problem (1184); Communication or Transmission Problem (2896); Data Problem (3196)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Patient information was unavailable from the site.The manufacturer representative (rep) went to the site to test the navigation system.All tests and navigation passed without issues.The hard drive was overloaded and storage was almost at 99% full.They cleared the unused patient files and reduced the memory to 50%.The rep advised the site and users to routinely delete unwanted patient files to free up the memory.The manufacture date was not available at the time of reporting.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding a navigation system during an electrode and probe procedure.It was reported that the site uploaded the patient images via usb and when trying to merge acp/mri images, the site couldn't see any images on the screen.The manufacturer representative rebooted the system but the issue was not resolved.The site brought in a second navigation system.The site uploaded the same images via usb and were able to proceed.There was a 20min delay in the case.No impact on patient outcome.Additional information was received stating that the issue was due to an overload on the computer's memory.The manufacturer representative deleted that unnecessary patient files since 2018.
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Manufacturer Narrative
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Continuation of d11: section d information references the main component of the system.Other relevant device(s) are: product id: 9735585, version #: 3.1.2.H3) the software team investigated the reported issue and logs/archives were not available.Based on the information provided on 01-dec-2020, the issue was resolved by deleting unnecessary patient files.Hence suspecting memory issue but provided insufficient information to determine root cause of the reported behavior.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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H2) additional information add to the event description.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received stating that the system was in use and have been since the case and no issues have been observed.It is believed to have been a misuse in the application.
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