Model Number 26242 |
Device Problem
Device Alarm System (1012)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/06/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Attempts have been made to obtain the product.The product has not been returned to masimo to allow an analysis to be performed.If the product is returned for evaluation or new information is obtained, a follow up report will be submitted.
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Event Description
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The customer reported the speaker is not alarming.No patient impact or consequences were reported.
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Event Description
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The customer reported the speaker is not alarming.No patient impact or consequences were reported.
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Manufacturer Narrative
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Additional manufacturing narrative: other text: the returned device was evaluated.The device powered on and off using both battery and ac power.All alarm conditions were audible and visual; however the speaker sounded low even when at full volume.Internal inspection found that the speaker was loose inside the device due to a broken technology board pole and a cracked connectivity board.The customer's complaint was not duplicated during testing.A service history record review reveals that this unit was in the field for over eleven (11) months with no previous reported issues related to this reported event.
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Search Alerts/Recalls
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