The device, used in treatment, was not returned for evaluation but the pictures were reviewed and the failure mode was confirmed.The clinical / medical investigation concluded that, the single undated, unlabeled x-ray provided showed a non-union and a 3.5mm locking screws in the shaft of the plate (x3) were noted to have loosened and backed out completely from the plate holes.However, without the previous images, dates, timing or activity level of the patient the root cause of the screws backing cannot be determined.Based on the limited information provided the impact to the patient beyond the non-union cannot be determined.Currently it is unknown known if the surgeon has scheduled any additional procedures for this patient.Therefore, no further clinical/medical assessment is warranted at this time.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Some potential probable causes for this event could include a fit/sizing issue, traumatic injury or poor insertion technique.Based on this investigation, the need for corrective action is not indicated.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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