Catalog Number 8065977763 |
Device Problems
Difficult to Remove (1528); Contamination /Decontamination Problem (2895)
|
Patient Problem
Insufficient Information (4580)
|
Event Date 11/18/2020 |
Event Type
malfunction
|
Manufacturer Narrative
|
Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.Additional information was requested.The manufacturer internal reference number is: (b)(4).
|
|
Event Description
|
A customer reported that following the implant of an intraocular lens (iol) using a company cartridge a foreign material was found to be adhered on the back of the lens.The foreign material was unable to be removed during surgery.Additional information was requested.
|
|
Manufacturer Narrative
|
The complaint company iii (d) cartridge was not returned.Product history records were reviewed and documentation indicated the product met release criteria.The indicated non-company lens is not qualified for use with the company iii (d) cartridge.It is unknown if a qualified handpiece and viscoelastic.The root cause for the reported complaint could not be determined.The used company iii (d) cartridge complaint sample was not returned.No determination can be made without physical evaluation of the complaint sample.A non-qualified iol was indicated.The use of non-qualified products may result in delivery issues and/or damage.The dfu states: the company iii iol delivery system is for implantation of company qualified foldable iols.No unqualified lenses should be used with the company iii iol delivery system.Although the root cause has not been determined, contributing factors could be: non-qualified iol: the use of a non-qualified product may result in delivery issues and/or damage.Viscoelastic type: the use of a non-qualified viscoelastic may result in delivery issues and/or damage.Viscoelastic amount: not using the appropriate amount of viscoelastic as described in the dfu may result in delivery issues and/or damage.The manufacturer internal reference number is: (b)(4).
|
|
Search Alerts/Recalls
|