Model Number OER-PRO |
Device Problem
Device Alarm System (1012)
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Patient Problem
No Patient Involvement (2645)
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Event Date 11/09/2020 |
Event Type
malfunction
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Manufacturer Narrative
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An olympus representative helped the customer troubleshoot the reported issue.Olympus explained to the customer that the light on represented that the disinfectant needed to be changed.That the acecide needs to be replaced every five days or the device will fail the test strip.The user informed us that they were a new user and were not aware of all the steps.The customer was guided to find the necessary steps in the instructions for use (ifu).If additional information is obtained, a supplemental will be filed.
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Event Description
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A user facility reported that the lcg light was on an endoscope reprocessor, indicating the disinfectant has expired.No patient involvement or injuries were reported.No additional information has been obtained.
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Manufacturer Narrative
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The investigation has been completed.A device history record (dhr) review was performed and found no non-conformances that would cause the reported malfunction.All records indicate that the device was manufactured in accordance with all applicable procedures.The suggested event is preventable by handling the device in accordance with instructions for use (ifu) on checking the disinfectant solution concentration level.The root cause could not be conclusively determined.Probable causes that could have led to the reported event include that the user did not exchange the acecide at the correct period and it was not due to abnormality of the device.
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Search Alerts/Recalls
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