Patient information: no specific patient information was provided.Investigation of the complaint issue included review of the incident and information provided by the customer, review of historical product data and labeling.The customer cleaned the cell-dyn ruby flowcell which resolved the issue.Review of complaint and trending data associated with the issue did not identify any trends or abnormal complaint activity.Based on the investigation, no deficiency or systemic issue was identified for the cell-dyn ruby analyzer.
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