Model Number M0054665Z0 |
Device Problems
Poor Quality Image (1408); Appropriate Term/Code Not Available (3191)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device has not been received for analysis.Upon receipt and completion of the problem analysis of the complaint device, if there is any further relevant information from that review, a supplemental medwatch will be filed.
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Event Description
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Note: this report pertains to two spyscope ds ii and a spyglass ds controller used during the same procedure.It was reported to boston scientific corporation that a spyscope ds ii and a spyglass ds controller were used during an endoscopic retrograde cholangiopancreatography (ercp) procedure performed in the common bile duct (cbd) on (b)(6) 2020.According to the complainant, during the procedure, the controller was not working.It powers up but will go back to the main screen, and there is no image.Reportedly, a second spyscope ds ii was used; however, this did not resolve the image problem.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.The patient's condition following the procedure was reported to be stable.
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Manufacturer Narrative
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Block h6 (device codes): medical device problem code a27 is being used to capture the reportable event of aborted/cancelled procedure.Block h10: the returned spyglass digital controller was analyzed by enercon technologies, and a visual evaluation noted that the front panel was cracked and the top cover had finish damaged.A functional evaluation noted a build up of unknown material present on the contacts preventing a good connection with the scope contact pads.The light engine was disassembled.The catheter interface contacts and connector socket assembly were cleaned.The front panel, keypad, top cover and cover gasket were replaced.Light engine calibration was performed and a test was ran.An electrical safety test was performed and the unit passed all tests.The reported event was confirmed.Upon analysis, the front panel was cracked and the top cover had finish damaged.It was also found that an unknown material was present on the contacts preventing a good connection with the scope contact pads.Although the number of procedures/recycles of the unit are unknown, handling during use and reprocessing over time likely contributed to the event.Based on all gathered information, the most probable root cause of this complaint is cause traced to maintenance which indicates that problems are traced to improper routine or preventative maintenance.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.A search of the complaint database confirmed that no similar complaint exist for the specified lot.
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Event Description
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It was reported to boston scientific corporation that a spyscope ds ii and a spyglass ds controller were used during an endoscopic retrograde cholangiopancreatography (ercp) procedure performed in the common bile duct (cbd) on (b)(6) 2020.According to the complainant, during the procedure, the controller was not working.It powers up but will go back to the main screen, and there is no image.Reportedly, a second spyscope ds ii was used; however, this did not resolve the image problem.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.The patient's condition following the procedure was reported to be stable.
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Search Alerts/Recalls
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