It was reported to boston scientific corporation that a spyglass digital controller was used during a cholangioscopy procedure performed on (b)(6) 2020.According to the complainant, during procedure preparation, it was noticed that the software version of the spyglass digital controller was not properly upgraded.As a result, the controller would not work with the scopes.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be stable.
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Block h6 (device codes): problem code a27 is being used to capture the reportable event of aborted/cancelled procedure.Block h10: the returned spyglass digital controller was analyzed by enercon technologies, and a visual evaluation noted that there were light scratches on the top cover, two broken rivets on the main housing, and damage to the fan screen/filter.A functional evaluation noted that replacement of the rear fan and filter and a rebuild of the two broken rivets on the main housing were needed.The rear fan and fan filter, top cover, cover gasket, front panel, keypad, main housing, cap pads, conductive gasket, and miscellaneous hardware required for rebuild were replaced.The light engine was disassembled, and the catheter interface contacts and connector socket assembly were cleaned.Light engine calibration and electrical safety tests were performed and all tests passed.No other problems with the device were detected.The reported event was not confirmed.The problem of software not updated is most likely traced to an improper routine or preventative maintenance.Therefore, the probable root cause chosen is cause traced to maintenance.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.A search of the complaint database confirmed that no similar complaints exist for the specified lot.
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It was reported to boston scientific corporation that a spyglass digital controller was used during a cholangioscopy procedure performed on (b)(6) 2020.During procedure preparation, it was noticed that the software version of the spyglass digital controller was not properly upgraded.As a result, the controller would not work with the scopes.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be stable.
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