The reported event was confirmed and the cause was unknown.Two samples were confirmed to exhibit the reported failure.The device had not met specifications.The product was not used for treatment purposes.The product had caused the reported failure.Visual evaluation of the returned sample noted two opened (with no packaging), used silicone foley catheter.Visual inspection of the samples noted both catheters had a tear on the balloon surface with no missing pieces.This was out of specification per inspection procedure which stated, "catheter must not be stretched, wrinkled or deformed." a potential root cause was not known.The device history record was reviewed and found nothing that could have caused or contributed to the reported event.A labeling review was not performed because labelling could not have prevented the reported failure.H11:section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the actual/suspected device was inspected.
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