The complainant was unable to report the serial number; therefore the manufacture date and expiration date are unknown.(b)(4).The complainant indicated that the device is not available for return; therefore, a failure analysis of the complaint device could not be completed.If any further relevant information is identified, a supplemental medwatch will be filed.
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Note: this report pertains to two spyscope ds ii and a spyglass ds controller used during the same procedure.It was reported to boston scientific corporation that a spyscope ds ii and a spyglass ds controller were used during a removal of bile duct stone procedure performed in the common bile duct on (b)(6) 2020.According to the complainant, during the procedure, the nurse plugged in the first spyscope ds ii; however, there was no image detected.Only 5 loading dots appeared on the screen.A second spyscope ds ii was used, and it was noted that the image was intermittent.The spyscope ds ii was reconnected; however, the image was lost approximately 5 minutes into the procedure.The procedure was not completed due to this event.Reportedly, a plastic stent was placed and the patient will be rescheduled in approximately one month.There were no patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be stable.
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