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Model Number BI70002000-G30 |
Device Problem
Application Program Freezes, Becomes Nonfunctional (4031)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/14/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Concomitant medical products: other relevant device(s) are: product id: kit svc o2 bi71000860, encl pwr conv, lot/serial: unknown; product id: kit svc o2 bi71000861, tray o2 ias power, lot/serial: unknown.A medtronic representative went to the site to perform a system checkout.The issue was confirmed and the power enclosure and power tray were replaced.The issues were then resolved.The concomitant products have not been returned for analysis at this time.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Medtronic received information regarding an imaging system being used during a procedure.It was reported that the system was unresponsive after a spin.There was no impact on patient outcome.The amount of delay to the procedure is unknown.
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Manufacturer Narrative
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H3, h6: the kit svc o2 bi71000176 encl power convsn (rev.3 : s/n (b)(6)) was returned for analysis.Analysis found that the returned power conversion passed bench testing.The power conversion enclosure was installed into a known good test system for days.The system booted and readied multiple times without issue.2d and 3d images were successful, and door function was normal.No functional problem was found.The kit svc bi71000195 tray o2 ias power (rev.2 : s/n (b)(6) ) was returned for analysis.Analysis found that the fuses of the returned power tray passed testing.The power tray was installed into a known good test system.The system powered on, readied and functioned as expected multiple times.Several 2d and 3d images were taken and were successful.No problem was found while under testing.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Additional information was received: it was reported that the type of procedure and amount of delay were unknown.
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Search Alerts/Recalls
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