(b)(4).Method: the complaint pt101 airvo 2 device was not returned to fisher & paykel healthcare for evaluation.Our investigation is based on the information provided by the customer and our knowledge of the product.Results: the customer reported that the complaint pt101 airvo 2 unit shut off while being used on a patient.It was further reported by the customer that once the airvo 2 unit was restarted, it operated without any issues.Conclusion: without the complaint device, we are unable to determine what caused the reported event.Based on the additional information provided by the customer and our knowledge of the product, the most likely cause of the airvo 2 humidifier switching off was due to a disruption of the power source to the airvo 2 humidifier.The pt101 airvo2 humidifier user manual states that the "airvo is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases" and "use continuous oxygen monitoring on patients who would desaturate significantly in the event of disruption to their oxygen supply".The airvo2 user manual states that "when the unit has been disconnected from the mains/utility power socket the auditory alarm will sound for at least 120 seconds.If power is reconnected in this time, the unit will automatically restart" the airvo2 user manual also states following warnings: - the unit is not intended for life support.- appropriate patient monitoring must be used at all times.Loss of therapy will occur if power is lost.
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