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Model Number 0800-0543 |
Device Problems
Erratic or Intermittent Display (1182); No Display/Image (1183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/24/2020 |
Event Type
malfunction
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Manufacturer Narrative
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The device return is anticipated, however; at the time of the report the device has not been received by verathon.
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Event Description
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The customer reported that during a patient procedure, using a glidescope spectrum smart cable, when the blade was put in the patient's mouth, the screen went black.Once the blade was removed, the image was normal again.When the blade was reintroduced into the patient's mouth, the screen went black.No delay in the procedure, use of a backup device, or harm to the patient or user was reported.
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Manufacturer Narrative
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Although the initial event reported was that a glidescope spectrum smart cable (0800-0543, sd191326) was experiencing a no image issue, spectrum smart cable (0800-0543, sd172243) was returned instead.When the returned spectrum smart cable was connected to a test single use blade and then later with a video baton 2.0, the cable was not recognized.The malfunction was isolated to the cable.The customer was advised that the problem was isolated to the smart cable and that it was unrepairable.It should be noted that the glidescope spectrum smart cable used in the procedure was not returned to verathon for evaluation; therefore, the root cause could not be conclusively determined.The customer requested that the glidescope spectrum smart cable be returned to them as-is.Corrective action is not required at this time.Verathon will continue to monitor for trends.
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Search Alerts/Recalls
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