(b)(4).Additional information was requested, and the following was obtained: how was the product purchased? (b)(4) turkish liras for each is there an indication of how the product was distributed? no.Is there any indication of the source? no.Based on the packaging, is there any indication of which market the original genuine product may have come from? lots do not belong to any jnj product.Was the device used on a patient? if so, was there any patient consequence? yes but there is no patient consequence.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.One pouch with tyvek and orc of product code 1903gb and lot number 3931247 was received for evaluation.The product was decontaminated and well packaged.The device received was not in its original packaging and there was only one pouch, not the full box.The product was manipulated as it was a bit folded but there was no damage such as tears or holes on it.Many discrepancies were found during the investigation specifically regarding the packaging and surgicel product itself.Therefore, based on the product evaluation, the complaint is confirmed.No nonconformance will be opened if information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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