H3, h6: we have now concluded our investigation for the complaint received.A review of the batch manufacturing records could not be performed as no lot number was provided, however, there are no indications to suggest that the device did not meet specifications upon release into distribution.The complaint history review found no further instances of the reported event.The device was intended for use in treatment.No samples were returned for analysis.The reported issue may be attributed to procedural or user variance.A clinical investigation concluded: per e-mail communication ¿the product has not been used on a patient and it has not resulted in any injury.¿ since no patient injuries are being reported no further clinical/medical assessment is warranted at this time.The associated risk file contains the reported event.The instructions for use provides comprehensive instructions of the operation, use and limitations of the device.We have not been able to confirm a relationship between the event and the device or identify a definitive root cause.No further actions by smith and nephew are deemed necessary at this stage.However, we will continue to monitor for any adverse trends relating to this product range.Smith and nephew acknowledge customer concern and are continually investigating ways to develop and improve our products.
|