Medical device expiration date: unknown.Device manufacture date: unknown.(b)(4).Investigation summary: one photo was received by our quality team for evaluation.Upon visual inspection of the photo, leakage between the flow control plug and the needle hub was observed.A device history record review found no non-conformances associated with this issue during production of this batch.Investigation conclusion: complaints received for this product and condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business regularly reviews the collected data for identification of emerging trends.Root cause description: based on the quality team's investigation, the root cause of the leakage could be due to the alignment issue during assembly of the flow control plug (fcp) adn the needle hub or it could be due to the user unintentionally pulling the fcp during needle withdrawal.However, as no sample was returned and it is not possible to confirm how the product has been used, the root cause cannot be determined.Rationale: the end user risk is acceptable per (b)(4).
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It was reported that venflon pro safety 20ga 1.1mm od 32mm l leaked.The following information was provided by the initial reporter: customer quotation: it leaks over immediately after puncture.We had only pulled the needle back once to where it was visible.Therefore, no in-out movements, which could explain the blood leaking out.Unfortunately, the batch number is not available.
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