H3, h6: the navio anspach drill, part number 101209, serial number (b)(6), intended for use in treatment, was returned for evaluation.A relationship between the reported event and the device was confirmed.Nothing was identified visually that contributed to the reported problem.A functional evaluation was performed.The reported problem was confirmed.Upon connection to a known good navio system, an e6 error was displayed.A review of manufacturing records indicate the device met all specifications upon release into distribution.A complaint history review for similar reported/confirmed complaints has identified prior events.The most likely cause of this event is component failure.Although no further containment or corrective action is recommended or required at this time, all complaints are monitored and trended through post market surveillance activities.
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