G4:(b)(6) 2020 b4:(b)(6) 2021 h11:g5:k102985 h10: the customer reported that the issue was resolved in house and declined philips service.Despite multiple attempts to confirm evaluation details, repair information, and operational status of the device, the customer did not respond.No further information could be obtained.If additional details become available, this complaint will be reopened.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
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