Model Number 104 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/11/2020 |
Event Type
malfunction
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Event Description
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It was reported that the patient's generator was interrogated a month ago and had 18-25% battery status, and then system diagnostics were performed and the battery showed 75-100%.The patient was then seen on (b)(6) 2020 and initial interrogation showed 18-25%.Diagnostics were then performed, and the battery was at 25-50%.The generator was reinterrogated w/ advanced interrogation, and again the battery showed 25-50%.Then two other tablets were used and showed 25-50% battery (the third tablet may have been a motion tablet, showing battery in the 25-50% range).The patient reported no issues with vns sensation or effectiveness of therapy, and no changes were made to the patient's settings.No additional information has been received to date.
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Event Description
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Tablet data download was received.It appears that the fluctuating battery status observed was due to the battery voltage being right at the 25% threshold, and therefore it is expected that the battery fluctuated between the 11-25% status indicator and the 25-50% status indicator.The remainder of the decoder was reviewed; no further anomalies were identified.Therefore, no device failure has occurred.
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Manufacturer Narrative
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H3.Device evaluated by mfr?, code 81: device evaluation is not necessary as the device failure was ruled out via data decoder review.
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Event Description
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The patient underwent prophylactic generator replacement.Product return and evaluation is not necessary as a device failure was previously ruled out via data decoder review.No additional relevant information has been received to date.
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Search Alerts/Recalls
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