The reported event could be confirmed, since the device was returned for evaluation and matches the reported failure mode.The device inspection revealed the following: the drill sleeve showed normal signs of usage, overall.However, after disassembling, it was observed that the edges of the sleeve at the exit point of the cannulation were all roughed up and worn out.This is a direct result of the drill making contact with the sleeve under intense usage, up to a point leading to deformation.After disassembling, a functional inspection was performed.The drill was not able to pass through the sleeve.A resistance could be felt during insertion, due to the constriction in the sleeve¿s cannulation at the exit.A dimensional inspection was performed on the sleeve.The inner diameter (at the exit point of the cannulation) was found to be undersized from one axis, which was the reason for constriction.The observed diameter was 3.13mm against a required range of 3.15mm to 3.20mm.This was caused due to the interaction of the drill with the sleeve.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.No indications of manufacturing or design related problems were found during the investigation.A review of the labeling did not indicate any abnormalities.Based on the investigation, the root cause of the jamming is user related.The drill under intense usage, interacted with the sleeve, causing severe deformation to both the drill and the sleeve, leading to jamming.If any further information is provided, the complaint report will be updated.
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