Model Number M00546650 |
Device Problems
Optical Problem (3001); Appropriate Term/Code Not Available (3191)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/17/2020 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The device has not been received for analysis.Upon receipt and completion of the problem analysis of the complaint device, if there is any further relevant information from that review, a supplemental mdr will be filed.
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Event Description
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Note: this report pertains to a spyscope ds ii access and delivery catheter and a spyglass ds controller that were used during the same procedure.It was reported to boston scientific corporation that a spyscope ds ii access and delivery catheter was used with a spyglass ds controller during an endoscopic retrograde cholangiopancreatograhy (ercp) procedure performed in the common bile duct (cbd) on (b)(6) 2020.According to the complainant, during the procedure, while they were into the common bile duct, the image of the spyscope ds ii disappeared several times, approximately 15 minutes into the procedure.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.
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Manufacturer Narrative
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Block h6 (device codes): medical device problem code a27 is being used to capture the reportable event of aborted/cancelled procedure.Block h10: the returned spyglass ds digital controller was analyzed by enercon technologies, and a visual evaluation noted that the top cover paint and front panel had finish damage.A functional evaluation noted that the unit required cleaning and calibration.The light engine was disassembled.The catheter interface contacts and connector socket assembly were cleaned, including the light-emitting diode (led) lenses.The mechanical connections were re-torqued as needed.The front panel and keypad, due to cosmetic issues, were replaced.The top cover and cover gasket were also replaced.Light engine calibration was performed and a test was ran.An electrical safety test was performed and the unit passed all tests.The reported event was confirmed.Upon analysis, the top cover paint and front panel had finish damage.Additionally, the unit required cleaning and calibration.The condition of the device suggests a handling damage due to contamination on catheter interface contacts and parts were wear and tear, which could cause bad connection, after cleaning and replacement parts.A risk review confirms this is not a new or unanticipated event.During a device history record review conducted by enercon it was confirmed that the device met all manufacturing specifications.Based on all gathered information, the most probable root cause of this event is cause traced to maintenance.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.A search of the complaint database confirmed that no similar complaint exist for the specified lot.
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Event Description
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Note: this report pertains to a spyscope ds ii access and delivery catheter and a spyglass ds controller that were used during the same procedure.It was reported to boston scientific corporation that a spyscope ds ii access and delivery catheter was used with a spyglass ds controller during an endoscopic retrograde cholangiopancreatograhy (ercp) procedure performed in the common bile duct (cbd) on (b)(6), 2020.According to the complainant, during the procedure, while they were into the common bile duct, the image of the spyscope ds ii disappeared several times, approximately 15 minutes into the procedure.The procedure was not completed due to this event.There were no patient complications reported as a result of this event.
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Search Alerts/Recalls
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