Date of event: unknown.The date received by manufacturer has been used for this field.(b)(4).Investigation summary: a device history record review was performed for provided lot number 203206.The review did not reveal any detected quality issues during the production process that could have contributed to this reported incident.To aid in the investigation of this incident, two photos were received for evaluation by our quality team.They show a syringe with pink color in the luer tip cap area.Investigation conclusion: based on the investigation and with the photo sample analysis the symptom reported by the customer is confirmed root cause description: without a physical sample available for investigation, a cause for the reported incident could not be determined.Rationale: complaints received for this device and reported condition will continue to be tracked and trended.Our quality team regularly reviews the collected data for identification of emerging trends.
|