Device was inspected at olympus (b)(4) site.Inspection determined that the pin inside the connector was found bent to the side and the transducer cannot be secured safely in the connector of the generator, lashes were observed to be worn out.Device cannot be repaired, customer was informed for replacement.Probable cause of the reported failure could be due to improper handling.Investigation is ongoing therefore the root cause cannot be determined at this time.If additional information becomes available this report will be supplemented accordingly.
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