Catalog Number 07154003001 |
Device Problems
Human-Device Interface Problem (2949); Insufficient Information (3190)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/22/2020 |
Event Type
malfunction
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Manufacturer Narrative
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During correlations, the analyzer was changed to report in ug/ml.However, the units were not changed in the cobas infinity.It was discovered that a conversion factor was missing in the cobas infinity software or customer host lis which was reporting in umol/l.A conversion factor was installed and all incorrect results were amended and issued to clinicians.This event occurred in (b)(6).
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Event Description
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The initial reporter received incorrect results for carb3 carbamazepine and valp2 valproic acid from a cobas 8000 system due to an issue with the cobas infinity.It was discovered that carbamazepine and valproic acid results were being reported from the analyzer as ug/ml.The cobas infinity was set up with the units of umol/l.As a result, the final results were reported in the customer's lis and to clinicians as umol/l even though the results were actually ug/ml.This was discovered when a clinician questioned reported results on a patient.A total of 5 carbamazepine results and 48 valproic acid results were discrepant.
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Manufacturer Narrative
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The investigation determined the cobas infinity was working as designed.It was concluded that the tests were not correctly configured in the software due to human error, causing it to send test results with incorrect units to the lis.
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Search Alerts/Recalls
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