Catalog Number 8065750502 |
Device Problem
Inappropriate or Unexpected Reset (2959)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/28/2020 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.(b)(4).
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Event Description
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A customer reported that before a cataract surgery, the system was restarting automatically.The system completed the boot up successfully.The surgery completed with the same system without any issues.
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Manufacturer Narrative
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The company service representative examined the system and was able to confirm and replicate the reported event.As a correction, the company service representative reseated the power supply.The system was then tested and met all product specifications.The system manufacturing device history record (dhr) was reviewed.Based on qa assessment, the product met specifications at the time of release.The root cause of the reported event can be attributed to internal wear/reliability issues within the system.However, how or when these wear/reliability issues occurred remains inconclusive.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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