H6 health effect impact code: f26.H6 component code: g03001.D8 was this device serviced by a third party? no.The complaint investigation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review and in-house testing of the complaint lot.Trending review determined identified no trends associated with the complaint issue.Device history record review for the complaint lot did not identify any non-conformances or deviations.A retained reagent kit of the complaint lot was tested in a sensitivity setup.All specifications were met and no false non-reactive results were obtained, indicating that the sensitivity performance is not negatively impacted.Based on our investigation, no systemic issue or deficiency with the alinity i syphilis tp assay was identified.After further evaluation, the suspect medical device was changed from alinity i processing module, list number 03r65-01, serial (b)(6) throughout section d of this report to alinity i syphilis, list number 07p60-77 and lot 15228be01 from the same manufacturing site.Additionally section d11 was changed from the alinity i syphilis reagent to the alinity i processing module.
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