Employee from sleep center called regarding a patient of theirs rinsing ten20 conductive paste out of hair and it got in the patient's eye, causing irritation.Employee asked if there was any suggestion for patient or medication to recommend.We told the complainant the following, as stated in the "cautions" section of the device's ifu: "avoid eye contact.If product is introduced in the eye, rinse with warm water for 10 to 15 minutes.Avoid rubbing the eyes." sleep center employee stated that their patient has made an appointment with their physician.We have attempted to followup with the complainant numerous times to determine how that patient is doing.We have been unsuccessful in obtaining this information.As such, we have decided to err on the side of caution and file this mdr, despite having no information as to the severity of the injury and what the current status of the patient's injury is.If we receive additional relevant information, we will submit a followup report.
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