Additional narrative: complainant part is expected to be returned for manufacturer review/investigation but has yet to be received.The investigation could not be completed, no product was received; no conclusion could be drawn at the time of filing this report.Investigation summary: product was not returned and therefore, no further investigation is possible.Reviewing attached picture, the reported complaint condition of "breakage" can be confirmed.We found that one forceps tip is broken.The broken fragment is not visible on the picture.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device history lot part number: (b)(4).Lot number: t159220 manufacturing site: tuttlingen release to warehouse date: (b)(6) 2017.A review of the device history records was performed for the finished device lot number, and no non-conformances were identified.The raw material certificate was reviewed and the used material was according to the specification of the device.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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