(b)(6).An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.All available patient information was included.Additional patient details are not available.This report is being filed on an international product, list number 08d06-77 that has a similar product distributed in the us, list number 08d06-31/41.
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Health effect impact code: f26 component code: g01003 d8: was this device serviced by a third party?: no the complaint evaluation included a review of data and information provided by the customer, search for similar complaints, ticket trending review, labeling review, device history record review and testing of retained kit of the architect syphilis tp reagent lot 21298be01.Trending review determined no adverse trend for the issue for the product.A 12-month tracking and trending review identified a non-statistical trend for an increase in complaints related to false reactive/elevated patient results/high reactive rates for lot 21298be01.The returned specimen (b)(6) was tested with syphilis, lot number 18322be01, recomline treponema igm, recomline treponema igg and architect syphilis tp.(b)(6) generated 0.16 s/co (non-reactive); recomline treponema igm; borderline; recomline treponema igg = negative specificity testing was performed with a retained kit of lot 21298be01.All controls met specifications and no false non-reactive results were obtained, indicating that the specificity performance is not negatively impacted.Device history record review did not identify any non-conformances or deviations with the likely cause lot(s) and complaint issue.A review of the manufacturing documentation did not identify any issues associated with the customer's observation.A review of the product labeling concluded that the issue is sufficiently addressed.Based on the investigation no product deficiency was identified for the architect syphilis tp reagent lot 21298be01.
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