Expulsive diarrhea [diarrhea], eyes swollen shut [eyes swollen], sore throat [sore throat], urinary retention [urinary retention], tachypneic [tachypnoea], trouble breathing [breathing difficult], lip swollen twice their size [lip swelling], swollen face [facial swelling], truncal itching [itching], rash all the way to head [rash all over].Case narrative: initial information received on 08-jan-2021 regarding an unsolicited valid serious case received from health authorities of united states under reference mw5097719 via pharmacist.This case involves an adult patient who experienced expulsive diarrhea, eyes swollen shut, truncal itching, rash all the way to head, sore throat, urinary retention, swollen face, tachypneic, trouble breathing and lip swollen twice their size, with the use of medical device hylan g-f 20, sodium hyaluronate (synvisc).The patient's past medical history, medical treatment(s), vaccination(s) and family history were not provided.Concomitant medications included estrogens conjugated (premarin cd); celecoxib (celebrex); ascorbic acid, retinol, tocopherol (ocuvite); and quinapril hydrochloride (accupril).On (b)(6) 2000, the patient started using hylan g-f 20, sodium hyaluronate at unknown dose and frequency via intra-articular route (lot - unknown) for unknown indication.On (b)(6) 2000 after a latency of 1 day patient experienced expulsive diarrhea (diarrhea), eyes swollen shut (eye swelling), truncal itching (pruritus), rash all the way to head (rash), sore throat (oropharyngeal pain), urinary retention, swollen face (swelling face), tachypneic (tachypnoea), trouble breathing (dyspnoea) and lip swollen twice their size (lip swelling).Patient was hospitalized for these events and they were considered life threatening.Patient received steroid treatment (intervention required).Action taken: unknown for all events.The patient was treated with dextromethorphan hydrobromide, diphenhydramine hydrochloride (benadryl dm), epinephrine, racepinephrine (racepinefrine) and methylprednisolone sodium succinate (solumedrol) for all events.The patient outcome is reported as unknown for all events.A product technical complaint (ptc) was initiated on 08-jan-2021 for synvisc.Batch number: unknown; global ptc number: (b)(4).The product lot number was not provided; therefore, a batch record review is not possible.Based on lack of information provided, no capa (corrective and preventive action) was required.It was the requirement to review all finished batch records for specification conformation prior to release.Any out of specification result is identified and mitigated through the ncr (non-conformances report) process.Sanofi global pharmacovigilance and epidemiology continuously monitors adverse event reports with or without lot numbers and assesses possible associations with their corresponding product lot, as part of routine surveillance effort to detect safety signals.This review did not indicate any safety issue.Sanofi would continue to monitor if a capa is required.Investigation complete date: 22-jan-2021.Follow up information was received on 11-jan-2021 from the healthcare professional.Comet id number added.No significant information added.Additional information was received on 22-jan-2021 from other healthcare professional (genzyme event management group).Global ptc number and its results were added.Clinical course updated.Text amended accordingly.
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