Product complaint # (b)(4).Date sent to fda: 3/2/2021.H3 evaluation: complaint sample was not received from the customer for evaluation.However, complaint sample photograph was received for analysis but on the basis of photograph il can not be corelate the leakage due to manufacturing process, retain sample of the same lot no j1924386 were checked visually and found within the specified criteria there was no hole.Damage or crack on the drain.There was not any damaged drain from the outside observed.The complaint sample was not available for evaluation.However, the photograph of product complaint (leakage) was provided but on the basis of photograph il cannot be determine the drain damage in manufacturing process.There was not enough information to delermine the root cause.The device history records were reviewed and the manufacturing criteria was met prior to the release of this lot.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon inc, or its employees that the report constitutes an admission that the product, ethicon inc or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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